After a quick web search, I found many similar products, with replacement cartridges and the option of refillable cartridges, all at a much better price, After reading many reviews, it seems well known in this "community" that this product is a sham and that there are far superior products out there at a far lower price.
I got it on a free trial, so I am sending it back. I found it helpful as an aid to quit smoking, so I will be doing a little more research and trying one of these other products soon.
I urge anyone who wants to try this to do their research first, it may save you a lot of money.
UPDATE:
I started the return process, which involved sending the company an email and asking for a return number. The day after I sent the email I got a phone call from the company. They asked me why I wanted to return it and I explained that I had researched the e cigs and found many priced much cheaper etc. He then asked me how much I had seen them for, and I told him around $50. He then said the best he can do is half price! (Keep this in mind anyone who actually wants to buy this product). I told him I still didn't want it as the ongoing cost is too much. Well, he kept trying to explain to me why this was such a good deal, actually implying that I couldn't add up. I asked him politely to give me the number at least 3 times, and that I had got it on a free TRIAL, and I had tried it and didn't want it. He kept trying, I got angry, then he got angry! and said he would terminate the call. I explained again that it was quite simple, give me the number and stop trying to give me "advice" about what products I should buy. He ended up spitting the terms of return at me in the most nasty voice. I got my number, smiled and told him to have a fabulous day. lol
Extremely rude, pushy and most unprofessional.
Anyone who can recommend a good e cigarette, please comment.